At Stake India, operated under Stake.com by Medium Rare N.V., we are dedicated to safeguarding your privacy and personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect your data when you use our services, including betting, casino games, and promotions tailored for Indian users. We comply with international standards, including the EU General Data Protection Regulation (GDPR) where applicable, and ensure our practices align with Curaçao licensing requirements. As an online platform accessible in India, we handle your information responsibly, recognizing the importance of data security in a digital age.
This policy applies to all interactions via our website, mobile apps, and any subdomains. We may update it periodically, so check back regularly. Your continued use signifies acceptance of changes.
Types of Personal Information We Collect
We collect various types of personal information to provide and improve our services. This includes:
- Basic details like name, email address, date of birth, and physical address.
- Identification data such as government-issued ID, identification number, and country of citizenship.
- Device and usage information: IP address, location data, device details, and browsing history.
- Transaction-related data: Deposits, withdrawals, wagers, VIP status, and affiliate IDs.
- Communications: Any data from emails, chats, or support tickets.
For Indian users, this may include INR transaction details or KYC documents to verify identity and prevent fraud. We gather this through account registration, service usage, communications, and third-party providers (e.g., payment processors). If you don’t provide necessary information, we may not be able to offer full services.
Purposes of Data Processing
We process your data lawfully for legitimate business purposes, including:
- Identity verification (KYC) to comply with anti-money laundering (AML) regulations.
- Account management, including maintaining balances and processing transactions in INR or crypto.
- Service personalization: Tailoring promotions, VIP benefits, and gaming experiences.
- Marketing: Sending updates on bonuses or events (opt-out available).
- Security and compliance: Detecting fraud, enforcing terms, and meeting legal obligations.
- Analytics: Creating aggregate data for business improvements, without identifying individuals.
- Legal defense: Establishing or defending claims if needed.
For Indian players, we use data to support local currency features and ensure responsible gambling tools are accessible. Processing is based on contract performance, legitimate interests, consent, or legal requirements.
Sharing and Disclosure of Your Information
We share data only when necessary and securely:
- Within our group companies for operational purposes.
- With service providers like payment processors or analytics tools, bound by strict contracts.
- For legal reasons: Responding to authorities or regulatory requests.
- In business transfers: If Stake is sold or restructured.
We do not sell your data. For Indian users, sharing complies with any relevant local data protection guidelines, though our primary jurisdiction is Curaçao. International transfers may occur, but we use safeguards like standard contractual clauses.
Security Measures and Data Retention
Protecting your data is paramount. We use SSL encryption, password-protected systems, and regular audits to prevent unauthorized access. Employees and contractors are bound by confidentiality. However, no internet transmission is 100% secure, so transmit at your own risk.
We retain data as long as needed for the purposes outlined, or to meet legal obligations (e.g., tax records). Once unnecessary, we delete or anonymize it. Indian users can request deletion if no legal basis for retention exists.
Your Rights and Access to Information
You have rights over your data:
- Access: Request details of what we hold.
- Correction: Update inaccurate information.
- Deletion: Erase data under certain conditions.
- Opt-out: From marketing or certain processing.
- Complaint: Lodge with supervisory authorities if in the EEA.
Contact for requests. We’ll respond within a reasonable timeframe. For Indian users, we accommodate requests aligned with global standards, though India lacks a comprehensive data protection law like GDPR as of 2026.